Samsung Xpress C460W‎ vertical white line/blur on one side of page


Samsung Xpress C460W‎ vertical white line/blur on one side of page


   Everytime I print a photo that nearly covers the entire page, a white-ish/grey-ish line is present. The line is blurry and not even. I have tried all the service features on the printer's LCD menu like cleaning, calibrate, print test pages etc but nothing has helped.
    I am not sure, but I think this problem started after I printed some self-adhesive labels that apparently were meant for inkjet printers and not laser (I did not have the paper's retail packaging, so I did not know). I thought maybe somehow one of the toners got damaged, but I have exchanged the black toner and that did nothing.
    I am attaching a scanned printout where the line is fully visible. The print looks worse after I scanned it for some reason, it does not look that bad in reality (it's really darker!)



    Finally, I found that it have adhesive on the pressure roller. If wipe it off. The problem will solved.


HP OfficeJet 4650 won't print borderless on A4 photo paper


HP OfficeJet 4650 won't print borderless on A4 photo paper


    I've asked this question on the HP forum and got no help, so thought I'd try here. I was recently given a new printer (it was unopened, but was purchased quite a while ago, so no warranty), and have been unable to use the borderless setting for A4 paper. I've looked up the product details, and A4 falls within the size it apparently supports borderless for, but it just won't do it. When using the 'borderless photo' shortcut, the size options are limited and don't include A4 as so:


    When I use advanced options to set 'A4' for size, and borderless 'on', when I press okay a dialog comes up stating these two settings conflict. 



     Any thoughts on this?

     I've since tried printing from my phone, and was perfectly able to print A4 borderless (though the quality wasn't so good, likely due to a combination of printing from a phone, and low ink levels). But yeah, the printer itself seems like it can definitely print borderless on A4, but the PC driver won't let me.

    Through a lot of messing around I did eventually manage to solve the issue myself. For anyone else that may have this problem, I uninstalled all HP software, removed the device from 'devices and printers', and removed the drivers through 'print server properties (accessible thorough 'devices and printers'). Because the last part failed at deleting one file, I reinstalled the printer driver, and uninstalled the device (along with deleting drivers) through 'device manager', before doing everyhting else again. When I reinstalled the printer through HP's software, it now allows me to print borderless on A4.

     I can only presume the issue is preinstalled drivers within Windows 10, but I don't know enough about computers to be certain.

    This software should be helpful: 
    http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

User unable to scan with MFC-7860DW


User unable to scan with MFC-7860DW


     A small business customer has been using a Brother MFC-7860DW for some time for printing and scanning. Now one of the users is unable to do scans using the Brother CC4 software. He can print to it just fine. No one else is having a problem.

   The error he gets says: Scanning failed.

   Please try to scan the image again, if the error happens again please restart your computer, then try to scan again.

(CC4-205-00000002)

    I saw he had 3 instances of the MFC installed so I removed all mappings and uninstalled all Brother software then rebooted. I downloaded a fresh copy of the complete software package from Brother and installed it without error.

   The error persists. I downloaded and ran a TwainReset tool and rebooted. Tried scanning again, same error.

    I can use the Windows Fax and Scan program just fine. But it doesn't have the options he wants that the Brother software has.

    At this point I'm stumped. I've never run into this error before and any other Brother issues I've had were always resolved removing and reinstalling the software and MFD.

     All computers in this office are running Windows 10 and were upgraded from Windows 7 2 years ago. They are running the Anniversary version, none are running the Creator's Update version. They're all updated as far as patches goes.

     So what else is there to do in this case? I'm sure it has nothing to do with Windows 10 as all others don't have a problem and his was working fine till today.

    The troubleshooting guide I was using at https://help.brother-usa.com/app/an...rror:-cc4-205,-tw006-or-tw007---windows#step3 which states at the end that if all the suggestions don't fix it, then there's a registry problem. But no registry fix is provided, only a suggestion to use Paper Port.




   This is scanning issues… I find I can Try the HP scanning software. Works great on Brother printers.

   my friend let me try this scan solution:
   HP Scan Extended

   For Windows:
   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
   Cut and paste this

   Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

    Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

   Finally, I solve this problem! This worked beautifully and we were able to configure it just as the customer wanted ! I hope to help other friends if them have the same problem.



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